Products under the brand Krystle Joséa need to be processed and fulfilled before they are shipped. Fulfillment normally takes 2 to 7 business days. Some products are packaged and shipped separately, therefore each item may have different delivery times. Krystle Joséa does not ship to Iran, Cuba and North Korea.


Estimated Shipping Speeds

To Basic Expedited
USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Worldwide 10-20 business days without tracking 1-5 business days via FedEx


Custom Fees Notice

Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors.

We do not take responsibility for customs fees.


Return Address

The address that is visible on your package when received is the return address.


Order never arrived

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at [email protected] noting your order number. We’ll see what can be done.


Please note: FedEx doesn’t ship to PO Boxes.